COMMUNITY SAFETY AND SOCIAL SERVICES STANDING COMMITTEE AGENDA

Tuesday, July 08, 2025

9:00 A.m. - 12:00 P.m.

COUNCIL CHAMBERS

400 Main Street SE

---

1.

CALL TO ORDER

2.

DIRECTOR'S BRIEF (verbal only)

3.

CONFIRMATION OF MINUTES

3.1

Regular minutes of May 13, 2025

4.

PUBLIC PRESENTATIONS AND QUESTIONS

There are no items.

5.

CONSENT AGENDA

There are no items.

6.

AGENDA REPORTS

6.1

Customer Experience Initiatives Update (Jackie Strangis, Team Leader Customer Experience)

The Community Safety and Social Services Standing Committee is being presented with an update on two key initiatives - Customer Service Centralization and Contact Centre Telephony. This report will provide an update on the initiatives and key strategies aimed at achieving our goal of being recognized as a leader in service excellence.

6.2

ME and RCMP Support Services Update (Lynn McKenzie, Manager ME and Support Services)

ME and RCMP Support Services is providing an overview of the Policing Town Hall meeting, and several upcoming initiatives that administration is coordinating within the detachment.

7.

ITEMS REFERRED FROM COUNCIL

There are no items.

8.

UPDATE OF COMMITTEE RESOLUTIONS

There are no items.

9.

CLOSED SESSION

There are no items.

10.

ITEMS ARISING FROM CLOSED SESSION

There are no items.

11.

ADJOURNMENT